Our Engagements
Three services. Each with a defined scope and a clear deliverable.
Lumencrest offers three consulting engagements, each addressing a specific coordination challenge that affects organisations of 20 to 200 staff.
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How Lumencrest works
Every Lumencrest engagement follows the same underlying method: observe the current state, understand the specific context, form a considered view, and produce a written document that captures what was found and what the client might consider doing differently.
This method is consistent across all three services. The content is always specific to the organisation. We do not apply templates to observation — we use templates only for the structure of our deliverables, which helps ensure that reports and documents are readable and usable.
Before any engagement begins, we agree a written scope with the client. This covers what we will observe, what we will produce, how long it will take, and what it will cost. Changes to scope are agreed in writing before they affect the work or the fee.
At the close of each engagement, we hand over the deliverable and close the engagement cleanly. We do not build follow-on work into scope or create dependencies. If a client returns for further work, this is arranged on its own terms.
01
Scope agreement
Written before work begins
02
Observation
In-person, with consent
03
Analysis
Contextual, not templated
04
Deliverable
Written document, client-owned
MCA · ฿7,200
Meeting Cadence Audit
A two-week engagement that examines how meetings are structured across your organisation as a whole. The consultant collects a snapshot of meeting load, attends a sample of recurring meetings (with participant consent), and reviews a representative set of agendas and notes.
The deliverable is a written report describing what was observed, with a set of suggested structural adjustments — covering meeting frequency, default attendance lists, and agenda formats — for the leadership team to review. What the organisation chooses to adopt remains entirely its decision.
This engagement includes:
- Meeting load snapshot (full inventory of recurring meetings)
- Attended observation of selected meetings (consent required)
- Review of a representative sample of agendas and notes
- Written report with observed patterns and structural suggestions
- One follow-up session to discuss the report
IDSD · ฿20,400
Internal Documentation System Design
A four-to-six week engagement to design — and help the client begin populating — an internal documentation system covering procedures, operational policies, reference guides, and onboarding materials. This is a structural and editorial engagement, not an IT integration project.
The consultant scopes the system with the client, recommends a folder structure and naming conventions, drafts a full template set, and runs a working session with the team to start using it. At the close of the engagement, the client owns the system outright. Suited to organisations of 20 to 200 staff who do not currently have a functioning central documentation system.
This engagement includes:
- Scoping sessions to understand existing documentation state
- Recommended folder structure and naming conventions
- Full template set (procedures, reference guides, onboarding)
- Team working session to begin system population
- Written handover document — the client owns the system
LCD · ฿34,200
Leadership Cadence Design
A two-month engagement working with a leadership group to design their own recurring rhythm of meetings, reviews, and decision points. The consultant runs facilitated sessions, gathers reflection from each participant individually, and produces a written leadership cadence document at the close of the engagement.
The aim is to help the leadership team become clear about how they want to work together, and to put a structure in place that supports that intention. The cadence document belongs to the team and can be amended by them at any point. Recommended for leadership groups of four to twelve.
This engagement includes:
- Facilitated group sessions (typically four across two months)
- Individual reflection sessions with each participant
- Draft cadence document shared for group review
- Final written leadership cadence document
- Close-out session to confirm understanding and next steps
Decision Guide
Which engagement fits your situation?
| Feature | Meeting Audit | Doc. System | Leadership Cadence |
|---|---|---|---|
| Duration | 2 weeks | 4–6 weeks | 2 months |
| Fixed fee (THB) | ฿7,200 | ฿20,400 | ฿34,200 |
| In-person observation | |||
| Written deliverable | |||
| Team working session | |||
| Best for | Meeting overload, unclear rhythm | Fragmented or absent documentation | Leadership coordination challenges |
Pricing
Fixed fees for each engagement
MCA
Meeting Cadence Audit
฿7,200 per engagement
- Two-week engagement
- Meeting load inventory
- In-person observation
- Written audit report
- One follow-up session
IDSD
Documentation System Design
฿20,400 per engagement
- 4–6 week engagement
- Full system scoping
- Folder structure and templates
- Team working session
- Client owns all materials
LCD
Leadership Cadence Design
฿34,200 per engagement
- Two-month engagement
- Facilitated group sessions
- Individual participant reflection
- Written cadence document
- For groups of 4–12 leaders
Professional Standards
Standards shared across all engagements
Privacy and confidentiality
Client information is treated as confidential throughout and after the engagement. Observation notes are not retained beyond engagement close.
Written scope, fixed fee
Every engagement is defined in writing before it begins. The fee is fixed. Scope changes require written agreement before proceeding.
Observation with consent
We attend meetings and review materials only with the explicit consent of relevant participants. Anyone may decline to participate in the observation component.
Full ownership of outputs
All reports, templates, systems, and documents produced belong to the client outright. Lumencrest retains no rights over engagement deliverables.
Recommendations, not directives
Our outputs present what we observed and what structural changes seem worth considering. The leadership team decides what to adopt, when, and how.
Clean closure
Engagements end clearly. There are no follow-on retainers built into scope, no subscriptions, and no implied ongoing relationship unless the client chooses to arrange further work.
Next Step
Not sure which engagement fits? Ask us.
An initial conversation is the most practical way to identify which service — if any — is a reasonable fit for what your organisation is working on right now.
Start a Conversation